How do I remove an authorized computer?

Richard Manning204 views8 posts
  • Users avatarRichard Manning

    I want to remove an old computer from the list of authorized computers. How do I do this?

  • Users avatarFredrik Lidström

    You don't need to, under normal use (counting reinstallations and switching computers) you will never run into any problems. Our licenses are personal and allows you to install the product on any number of computers that you own and personally use.

  • Users avatarWojciech Cholascinski

    Hi, and what about the scenario of formatting a drive/OS installation containing an unused authorization? I've faced it because I've had spotted the existance of the operation of first unauthorize (uninstall) Synplant prior to such movement.

  • Users avatarFredrik Lidström

    We encourage that you unregister / uninstall on computers that you give away or sell so that no one else uses the software. If you have formatted the drive or reset the installation, then that has the same effect. The number of authorized computers shown on the Authenticator page is currently life-time installations and cannot be decreased or reset.

  • Users avatarWojciech Cholascinski

    After installig the 1.2.2 update I had to pass the auhorization process and I saw there are 2 authorizations in use but I have it (and use) on only one machine. So, if my harddrive (knock on wood it won't) will fail twice then I end up with 0 left authorizations thus I would be pahished for that? Do I understand it good?

  • Users avatarWojciech Cholascinski

    So, what's the answer actually?

  • Users avatarFredrik Lidström

    You will not run into any problems.

    Our licenses are personal and allows you to install the product on any number of computers that you own and personally use.
  • Users avatarWojciech Cholascinski

    Thank you!

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