Can I transfer my Sonic Charge plugin license?

Fredrik Lidström1 062 views12 posts
  • Users avatarFredrik Lidström

    Yes, it is possible to transfer Sonic Charge plugin licenses to another person.

    Please contact us through our support form and we will handle transfers on a case by case basis. Licenses may not be transferred within the first 120 days. We charge a 10 USD (+VAT) fee per recipient once your transfer has been approved and it may be paid by either party. Upon completion, a new license will be issued to the recipient and the original license will be terminated.

  • Users avatarNeil Mitchell-Goodson

    Why the change in policy? Not saying it's bad, but previously when offering licence transfers you said it was too much work and stopped them...assume this impediment now removed?

  • Users avatarFredrik Lidström

    Yes, I have implemented a transfer process and integrated it with our online shop provider (FastSpring). This makes it possible for me to handle transfers without it taking too much of my time away from product support and development.

  • Users avatarNeil Mitchell-Goodson

    Good to hear, many thanks :)

  • Users avatarAndrew DiGelsomina

    Hi Fredrik! I would like to transfer my Synplant license please!

  • Users avatarElevated_Being

    Hi, what is the expected processing time for a license transfer? I have used your contact form a few days a go, and I haven't heard a thing from you guys. :(

  • Users avatarFredrik Lidström

    Sorry, sometimes support stacks up for me and it can take a couple of days. I have sent you a reply by email.

  • Users avatarJesse Weston

    Hello, I sold a license to someone and tried to contact support to complete the transfer. Maybe the weekend is cause for the delay (contact was made on Saturday), but I just wanted to make sure the transfer gets made. I hope I am not pestering! I will be paying the fee myself. Thanks.

  • Users avatarFredrik Lidström

    I took this weekend off, but now I have replied to your email.  😊

  • Users avatarEdSevered

    Hi, I purchased a second-hand license, for Permut8. Both the seller and myself have used the method above to contact support, the first contact being on 8/8 from the seller. Neither of us has received any response.

  • Users avatarFredrik Lidström

    I'll take a look at it and get back to you by email.

  • Users avatarEdSevered

    Thank you, Fredrik!

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