Missing products under your account?

Fredrik Lidström20 425 views68 posts
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  • Lukas Wagenhäuser

    - Roberto Affuso wrote:
    Hi I just bought Microtonic but the vst keeps asking me for license, please help me. Thanks!

    Hi Roberto, did you also try manual/offline registration?
    Maybe some firewallish error-behavior, or a .net-framework error....

    The offline/manual registration can be done via:
    <your account> (you can find that under the "blue guy button" :D up on this page)
    on the <your account> page your microtonic (and other licences) license should appear
    press "click to show the offline/manual registration data".
    than do the manual process,.

  • Krzysztof Oloś

    Hey! few days ago bought Symplant and Echobode as a bundle. Of course I've managed to f#$% it up by giving another email address. I'm sorry for that... Fredrik, could you help me with that? I've sent a message to support already.

  • Fredrik Lidström

    - Krzysztof Oloś wrote:
    Hey! few days ago bought Symplant and Echobode as a bundle. Of course I've managed to f#$% it up by giving another email address. I'm sorry for that... Fredrik, could you help me with that? I've sent a message to support already.

    No problem, I merged your accounts.

  • Krzysztof Oloś

    Thank you! It's on place! :)))

  • Philippa jg

    Hi! I need my accounts merged please:)

  • Tellev Sundt

    Hey, I also used the wrong email when purchasing Synplant 2 Upgrade this evening ... Would greatly appreciate help!

  • Fredrik Lidström

    - Tellev Sundt wrote:
    Hey, I also used the wrong email when purchasing Synplant 2 Upgrade this evening ... Would greatly appreciate help!

    found it fixed it!

    Anyone else having this problem with the Synplant 2 Upgrade, just drop a message here with the email address you purchased with and what email you want it moved to.

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