Not able to purchase synplant

Onyma162 views3 posts
  • Onyma

    Anyone have any idea why I'm not able to purchase synplant?
    It Keeps saying
    'We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.'
    I've contacted them but I'm a bit impatient and was hoping someone on here might have had a similar problem.
    I'm using a visa debit card and have more than enough on there to purchase synplant.
    Really frustrating : (

  • Fredrik Lidström

    Thank you for bringing this to our attention. I have also contacted FastSpring on your behalf because I cannot see anything else than that the attempts have been declined. I'll get back to you as soon as I know something.

  • Fredrik Lidström

    It turns out that it is your credit card company declining the charge. Unfortunately in this situation it is only your credit card company that can explain why.

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