Yes, it is possible to transfer Sonic Charge plugin licenses to another person.
Please contact us through our support form and we will handle transfers on a case by case basis. Licenses may not be transferred within the first 120 days. We charge a 10 USD (+VAT) fee per recipient once your transfer has been approved and it may be paid by either party. Upon completion, a new license will be issued to the recipient and the original license will be terminated.
Why the change in policy? Not saying it's bad, but previously when offering licence transfers you said it was too much work and stopped them...assume this impediment now removed?
Yes, I have implemented a transfer process and integrated it with our online shop provider (FastSpring). This makes it possible for me to handle transfers without it taking too much of my time away from product support and development.
Good to hear, many thanks :)
Hi Fredrik! I would like to transfer my Synplant license please!
Hi, what is the expected processing time for a license transfer? I have used your contact form a few days a go, and I haven't heard a thing from you guys. :(
Sorry, sometimes support stacks up for me and it can take a couple of days. I have sent you a reply by email.
Hello, I sold a license to someone and tried to contact support to complete the transfer. Maybe the weekend is cause for the delay (contact was made on Saturday), but I just wanted to make sure the transfer gets made. I hope I am not pestering! I will be paying the fee myself. Thanks.
I took this weekend off, but now I have replied to your email. 😊
Hi, I purchased a second-hand license, for Permut8. Both the seller and myself have used the method above to contact support, the first contact being on 8/8 from the seller. Neither of us has received any response.
I'll take a look at it and get back to you by email.
Thank you, Fredrik!
Hi Fredrik, just a quick note to inform you that I just sent a transfer request via the support form. No intention to harass you here but I figured it might be more convenient for you if I notified you through this thread :)
Read and replied. 👍
Thanks! Transfer done.
Hi Fredrik, few days ago I sent a support request for help assist with transfer licence between acounts and haven't received any messages from you. There is no hurry, I just remembered about it :).
I have sent a message trough your support message a couple of days ago requesting your help with a MicroTonic transfer licence between acounts and haven't received any reply.
I know it can take some days but could you please look into it?
Just sent a license transfer request yesterday, but still no reply. Did it get through?
Are licenses still be transferred via the procedure outlined above? I sent in a request four days ago but still have not received a reply.
Yes, but it relies on a human to read them. I'll get to it and get back to you. 😊
Hi there, I'd like to sell my permut8 licence please!
I already have a buyer.
Hi Fredrik, I sent an email to support because I want to transfer my Microtonic license,please when you can, send instructions on how to proceed,
Hello, Fredrik. I sent an email stating that I would like to transfer my license of Microtonic.
Is a license transfer possible before the 120 days are up? Microtonic is great but we don't have enough time to use Microtonic right now.
No, sorry. It's for the safety of the second-hand buyer. If the original purchase would be subject to a credit card charge-back, then it would affect the second-hand buyer.
But I see that you basically bought it just days before posting, reach out to me at firstname.lastname@example.org if you would like to return it.
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